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Shipping policy

Effective Date: [Date]

Thank you for shopping with [atticdoorhome.com]! We want to ensure that your order is processed and delivered to you as quickly and safely as possible. Please take a moment to review our Shipping Policy.

1. Processing Time

Orders are processed within [2] business days of receipt. Business days are Monday through Friday, excluding holidays. If you place an order after business hours or on a weekend or holiday, your order will be processed on the next business day.

2. Shipping Rates

Shipping costs are calculated at checkout based on the delivery address and the shipping method selected. We offer several shipping options to meet your needs:

  • Standard Shipping: [Price] – Estimated delivery time: [X] business days.

  • Expedited Shipping: [Price] – Estimated delivery time: [X] business days.

  • Overnight Shipping: [Price] – Estimated delivery time: 1 business day.

At this time we do not ship international orders. 

3. Shipping Carriers

We use the following carriers to deliver our products:

  • [USPS] 

  • [FedEx] 

  • [UPS]

4. International Shipping

We currently do not offer international shipping! 

5. Order Tracking

Once your order has shipped, you will receive an email notification with a tracking number to track your order. 

6. Delivery Times

Estimated delivery times vary depending on your location and the shipping method selected. Please note that delivery times are estimates and may be subject to delays due to factors beyond our control, such as weather, natural disasters, or carrier delays.

7. Incorrect Shipping Information

It is the responsibility of the customer to ensure that the shipping address entered at checkout is correct. We are not responsible for orders that are delayed or lost due to incorrect or incomplete address information. If you notice an error in your shipping address, please contact us immediately at [580-243-3667].

8. Lost or Stolen Packages

Once your order is shipped and tracking information is provided, it is the responsibility of the carrier to ensure timely delivery. If your package is lost or stolen, please contact the carrier directly to file a claim. We are not responsible for lost or stolen packages, but we will assist you in working with the carrier to resolve the issue.

9. Shipping Restrictions

We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations. If we are unable to fulfill your order due to shipping restrictions, you will be notified and issued a refund.

10. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [5] days of receipt at [theatticdoorecok@yahoo.com] with a description of the issue, photos of package and damage.  We will work with you to resolve the issue, including issuing a replacement or refund if necessary.

11. Customer Responsibility

Please review your shipping address and order details carefully before finalizing your purchase. By completing your order, you acknowledge and agree to our shipping policies and agree that you are responsible for providing accurate information.

12. Shipping Delays

While we strive to process and ship all orders as quickly as possible, occasional delays may occur due to high order volume, weather, or other unforeseen circumstances. We appreciate your patience and understanding in such cases. If there are any significant delays, you will be notified via email.

13. Contact Us

If you have any questions or concerns regarding shipping or your order, please contact us at:

[atticdoorhome.com]
[theatticdoorecok@yahoo.com]
[5802433667]
[110 N Main, Elk City, Ok 73644]